Privacy Policy

Absolute Awakenings (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://absoluteawakenings.com/ (the “Site”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our Site (such as submitting a contact form or calling us), we may collect:

• Full name
• Phone number
• Email address
• Insurance information (if voluntarily provided)
• Any information you provide in forms or messages

b. Health-Related Information

As a treatment provider, you may voluntarily provide sensitive information related to substance use or mental health. This information is handled with strict confidentiality.

c. Automatically Collected Information

We may automatically collect:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Device information

d. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide support
• Verify insurance eligibility
• Provide treatment-related information
• Improve our website and services
• Communicate with you (via phone, email, or SMS if consent is given)
• Comply with legal and regulatory requirements

3. HIPAA & Confidentiality

As a healthcare-related service provider, we take privacy seriously.

• Any protected health information (PHI) you provide may be handled in accordance with applicable healthcare privacy laws, including HIPAA (where applicable).
• However, submitting information through the website does not automatically create a provider-patient relationship.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Healthcare providers or partners involved in your care
• Insurance companies (with your consent)
• Service providers who assist with website operations
• Legal authorities when required by law

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Opt-out of communications

To exercise these rights, contact us at the details below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

9. Communication Consent

By submitting your information through our Site:

• You consent to be contacted by phone, email, or SMS
• Standard messaging/data rates may apply
• You may opt out at any time

10. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Absolute Awakenings
3000 NJ-10, Morris Plains, NJ 07950, United States
Phone: (866) 768-0528
Email: admissions@absoluteawakenings.com